Dubols Home Care Terms and Conditions:

All business undertaken by DUBOLS HOME CARE (hereinafter referred to as the “Agency”) is undertaken subject to the terms and conditions as set below. No variation of these terms and conditions can be made unless expressly confirmed by the Agency in writing.

The Agency reserves the right to increase the referral/retainer fee without notice.

A replacement fee is payable by the client to the agency after the probationary period of eight weeks.

If the applicant does not remain in the client’s employment for a minimum of eight weeks the agency may offer to replace the Nanny free of charge.

Registration fees are non refundable.

The Agency and the client can terminate its business relationship at any point in time if either party feels that the relationship is not conducive for business.

The Agency will conduct all business transactions with clients in a respectful and professional manner, and would likewise expect to be treated the same way.

All complaints regarding the Nanny duties and responsibilities must be communicated first-hand to the Nanny. In the event that the issues cannot be resolved, it can then be brought to the attention of the Agency for resolution.

The client and the nanny must complete and sign the Child Care Contract. The original document must be sent to the agency, both the client and the nanny should keep copies for their records.

If a nanny decides to terminate her contract with a client, a two weeks notice will be given to the client in order to identify a replacement.

The client will forward to the Agency the entire first weeks salary of the nanny. This is a service fee payable by the nanny to the agency after successful placement with the client.

The Agency endeavors to ensure but does not guarantee the suitability of any applicant introduced to the client. Thus the client shall therefore, satisfy himself/herself as to the applicants’ suitability, integrity, qualifications and capability and check all references whether provided by the agency or not before engaging the applicant.

The client is solely responsible for obtaining work permits and for arrangement of medical examinations and/or investigations into the medical history of the applicant.

The client is responsible for all National insurance and taxation matters and any such payments relating to any applicant engaged by the client.